Returns
Returns
We will be more than happy to offer a refund for any unworn items returned to us in their original and undamaged packaging, with tags intact. Please complete the returns slip included in your parcel with all details so that we are fully able to identify your return and process your refund as soon as possible. Please note that we will ONLY be able to offer a refund if these conditions are met and failure to comply will result in a delayed or unfulfilled refund.
The costs of returning any goods are the responsibility of the sender. We recommend that a tracked service is used as we cannot refund items lost in transit.
Please return any items in compliance of these conditions to the below address, within 30 days of receipt:
USA Address:
Splash About c/o Sweetwater Logistics
3512 Faith Church Road
Indian Trail
North Carolina
28079
United States
Exchanges
Unfortunately, we do not offer exchanges at this time. If you need a different item, we recommend returning your original purchase for a refund and placing a new order.
In the unlikely event there is a fault with your order, please contact us within 7 days of receiving your items.
Please do not hesitate to contact us should you require any other help or advice.
Telephone: +44 1472 236465 E-mail: info@splashabout.com